PRINTING LAB MERCHANDISE LAB

Last Updated: September 24, 2026

At Shanghai Jiangxi Cultural Creativity Co., Ltd. (“Seal Lab,”“Seallab,”“Seallabprint,”“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect through our website and business communications, how we use it, when we share it, and what rights you may have.

1. Information We Collect

When you contact us, request a quotation, submit a project, place an order, or communicate with us, we may collect:

· Name and job title

· Company or organization name

· Email address and telephone or messaging contact information

· Billing and shipping address

· Country, city, state or province, and postal code

· Project specifications, quantities, materials, and delivery requirements

· Information contained in quotations, purchase orders, invoices, and business communications

Project Materials

For printing and manufacturing projects, you may provide:

· Manuscripts and text

· PDFs and print-ready files

· Artwork, illustrations, and photographs

· Logos, trademarks, and product designs

· Packaging designs and technical specifications

· Samples and reference materials

We refer to these collectively as “Project Materials.”

You retain ownership of your Project Materials unless otherwise agreed in writing.

We may also automatically collect basic technical information when you use our website, such as IP address, browser and device information, pages visited, and website usage data.

2. How We Use Your Information

We use your information to:

· Respond to inquiries and communicate with you

· Prepare quotations, proofs, and production recommendations

· Review and process Project Materials

· Produce, package, and deliver products

· Coordinate with printing, manufacturing, packaging, and logistics partners

· Process payments and maintain business records

· Provide customer and after-sales support

· Maintain website security and improve our website and services

· Comply with applicable legal and regulatory requirements

We may also contact you about quotations, projects, production, delivery, invoices, and other matters directly related to our business relationship.

3. How We Share Your Information

We do not sell your personal information.

We may share information when necessary to provide our services or operate our business, including with:

Production and Manufacturing Partners

We may provide relevant customer information and Project Materials to printing facilities, manufacturers, finishing suppliers, packaging suppliers, and other production partners involved in your project. We aim to provide only the information necessary to complete the relevant work.

Shipping and Logistics Providers

We may provide information such as your name, telephone number, shipping address, and order details to couriers, freight forwarders, customs brokers, and other logistics providers.

Payment and Technical Service Providers

We may use third-party providers for payment processing, website hosting, security, analytics, email delivery, communication, and other technical services. These providers may process information on our behalf as necessary to provide their services.

Professional Advisors and Legal Authorities

We may disclose information to professional advisors, government authorities, courts, law-enforcement agencies, or other parties when required or reasonably necessary to comply with the law, protect our rights, resolve disputes, or prevent fraud or abuse.

4. Project Materials and Confidentiality

We understand that printing and manufacturing projects may contain unpublished books, manuscripts, artwork, designs, product concepts, and other commercially sensitive information.

We use Project Materials only as reasonably necessary to evaluate, quote, produce, deliver, and support your project, unless otherwise agreed with you.

We do not intentionally use your Project Materials for unrelated purposes.

Additional confidentiality obligations may apply under a quotation, purchase order, contract, NDA, or other written agreement.

Portfolio and Marketing Use

We may wish to display selected completed projects on our website, portfolio, social media, trade-show materials, or other marketing channels. Unless we have your permission, a separate agreement, or another lawful basis permitting such use, we will not publicly display customer-specific Project Materials or identify a customer in connection with a project.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies for essential functions, security, preferences, analytics, and website performance.

You can usually manage or delete cookies through your browser settings.

Where required by applicable law, we will provide an appropriate consent mechanism for non-essential cookies or similar technologies.

6. International Data Transfers

Because we work with customers and business partners internationally, your information may be processed or transferred across national borders, including through production, logistics, hosting, payment, and other service providers.

Where applicable law imposes requirements on international data transfers, we will take reasonable steps to comply with those requirements.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

· Provide services and fulfill projects

· Maintain business and transaction records

· Resolve disputes

· Protect our legal rights

· Comply with accounting, tax, legal, and regulatory requirements

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

· Access personal information we hold about you

· Correct inaccurate information

· Request deletion of certain information

· Restrict or object to certain processing

· Request portability of certain information

· Withdraw consent where processing is based on consent

· Lodge a complaint with an appropriate data protection authority

To exercise an applicable privacy right, please contact us using the details below. We may need to verify your identity before processing certain requests.

10. Children's Privacy

Our website and services are intended primarily for businesses, publishers, creators, organizations, and other professional customers.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Where applicable law establishes a higher minimum age or additional requirements for children's personal information, those requirements will apply.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact viola.afang@gmail.com so that we can review and, where appropriate, delete the information.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, data practices, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, please contact us:

Shanghai Jiangxi Cultural Creativity Co., Ltd
Email: viola.afang@gmail.com
Telephone:+86 18179205332
Address:
 Room326, 3rd Floor, Block A, Hegu Wenchuang Sida Park, No.2799 SanluHighway, Minhang District, Shanghai, China

We may request reasonable information to verify your identity before processing certain privacy requests.


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